I communicate and discuss work activities and problems, on an everyday basis, with direct face-to-face contact in a cross functional team approach. The various sources of communication range from coworkers, supervisors, managers, internal customers, public officials, outside equipment manufacturers, to local fabrication facilities. The equipment replacement strategy is very complex ranging from understandings the needs of the internal customers and translating that into functional written specification. This process requires constant oral communication with multiple parties from start of the project to placing the equipment in-service. The following are a few examples that illustrate my ability to communicate orally:

I have worked on various teams to facilitate, plan, coordinate, and prioritize multiple work activities and projects. I usually promote a team approach when working with problems or concepts and translate into functional specification for multiple applications. I delegate appropriate responsibilities to coworkers, and discuss and recommend management issues and decisions with supervisors, managers, internal customers, external equipment manufacturers, local fabrication facilities, and public officials on an everyday basis. The following are a few examples of facilitating team process:

I create equipment specifications based on an analysis of customer requirements, structural limitations, material characteristics, and other design constraints. I work with problems or concepts and translate into functional written specification for numerous applications. I have designed vehicle & equipment applications ranging from pickup trucks, step vans, aerial devices, material handlers, tankers, complex trailer applications (HAZMAT, CEM, OPA), to off-highway construction equipment. I have designed electrical schematics, hydraulic flow diagrams, interior layouts and diagrams. I also review previous specifications and modify engineering system designs for compliance with current industry standards. In addition, I constantly survey the current fleet equipment to recommend efficiency, upgrades, or overhauls. The following are a few examples of general designs:

I have maintained consistent drive for developing knowledge, technical skills, and expertise. One of the example is my decision to continue with post-undergraduate education in environmental engineering. I have learned to analytically assess the impact of fleet engineering and management to the environment, and therefore make efficient designs based on the balance between costs and preservation of the resources and environment. In addition, I have developed my writing skills and oral presentation skills through preparation of complex reports and projects. I have improved in my ability to analyze processes, organize and manage projects, observe and think, determine root cause, and plan of corrective actions. The following certifications and examples reinforces my abilities to develop technical skills and expertise:

I have maintained consistent drive for developing knowledge and interpreting technical information in my current profession. I strongly believe that combination of my experience and the educational background in environmental engineering will assist me in interpreting technical information and making sound decisions in reference to assessing and managing environmental activities. I am consistent in my ability to analyze processes, organize and manage projects, observe and think, determine root cause, and plan corrective actions. I have worked on the following projects that required compiling and interpreting information to make an assessment:

I read, comprehend, and interpret information from number of sources and apply to efficient and logical ways of making sound management decisions. Examples of information sources are as follows:

I have planned, coordinated, and prioritized multiple work activities and projects. I am a self starter, and can work independently or in a team. Over the last few years, I have managed multiple projects independently with almost no supervision. I prioritize projects based on the criteria of importance and delegate activities when appropriate. The following examples illustrates my ability to plan and organize work activities:

I have prepared a variety of engineering calculations and specifications with procurement of chassis, and auxiliary mounted equipment and compartmentation (ranging from pickup trucks, step vans, stake bodies, cranes, aerial devices, trailers, tankers, material handlers, and off-highway and construction equipment).

I perform detailed engineering analysis and calculations in reference to load distribution and payload availability, selection of engine, transmissions, axles, and suspensions, stability related issues, hydraulic systems design, structural analysis and evaluation, stress and strain relationships, fatigue and creep engineering factors, and electrical schematics design, while ensuring that the units are built to comply with FMVSS, DOT, OSHA, ANSI, CFR, and other local and state regulations and industry standards.

I have performed deatiled engineering analysis and calculations in reference to environmental enginnering in the following areas:

I have composed a variety of business correspondence such as memos and letters, procedures, special documents such as requisitions, technical specifications, electronic communications, and special project reports. Ensured timely and correct completion of all correspondence. Presented issues sensitively, clearly, and in an understandable manner. Ensured that all correspondence was error-free, logical, appropriate in content, and consistent in form. In addition, I have presented project status in meetings (general and staff), classroom surrounding, and participated in group meetings at the conferences.

During the last five years, I have presented, both written and oral, numerous projects in fleet operations. The following are some of the projects and a brief description:

I provide technical information and expertise to multiple sources of customers, outside equipment manufacturers, and coworkers by drawing on my professional background, knowledge, and code of ethics. I have implemented numerous projects utilizing efficient and cost effective equipment (ranging from efficient management of energy to highly sensitive electronics), and therefore saving company’s financial and operational resources. In addition, I have made provisions to incorporate efficient end-use technologies to benefit the human element and departments over the long term. The following few examples provide some background in my ability to provide technical information and expertise:

I provide technical information and expertise to multiple sources of customers, outside equipment manufacturers, and coworkers by drawing on professional code of ethics, background and knowledge. I have implemented several projects utilizing efficient and cost effective equipment (ranging from efficient management of energy to highly sensitive electronics), and therefore saving company’s financial and operational resources. In addition, I have made provisions to incorporate efficient end-use technologies to benefit the human element and departments over the long term. The following few examples provide some background in my ability to provide technical information and expertise:

I persistently pursue resolution of problems. I have made extraordinary effort in going beyond what is "acceptable" in order to improve on the status quo in spite of occasional added difficulties incurred by making this additional effort.

I consider myself to have effective problem solving and decisionmaking skills. I effectively organize problematic issues, observe and think of solutions, determine root cause, and plan corrective actions. This process can be a one-to-one situation, group, or a team of the following -- internal customer (user), engineering coworkers, maintenance personnel, purchasing agents, and equipment manufacturer or vendors. These communications are a combination of oral conversations and written materials, and the outcome is to provide answers to questions, explanation of ideas or policies, and responses. The following are few examples of the problem solving and decisionmaking incidents:

I translate customer needs and work very effectively with internal and external customers to implement technological advances and search for optimum vehicles and equipment to satisfy the customer requirements. My efforts, have been responsible, in part, for an overall vehicle cost savings of nearly $500,000 over the past two years. My customer service levels, as measured by surveys, have remained consistent as the 1995 levels. I received compliments on couple of projects (from internal customers) for working efficiently, and effectively solving the problems.

I work closely with my customers by determining their need and developing specifications to satisfy the work requirements. After the equipment is delivered, I ensure a smooth transition into the fleet and follow up (user satisfaction). If there are any problems, I try to get them resolved in the earliest fashion.

For example, I resolved a conflict with an internal customer on the issue of safety and comfort. After working closely with the customer and determining their need, I specified and purchased a tractor from a non-standardized manufacturer (Ford is PEPCO standard). After the unit was placed in-service, the user complained that the unit was unsafe and uncomfortable. I worked closely with the user, dealer, and equipment manufacturer to determine root cause and make design changes on the suspension to allow the ride to become safe and comfortable. I coordinated logistics to implement the corrective actions.